Delta Lloyd is one of the major insurance companies in the
Netherlands.
In Life Assurance as well as in General Insurance, Delta Lloyd
is in the top five in the Netherlands. The name of Delta Lloyd
has been familiar for more than 30 years, but our predecessors
from the year of our foundation in 1807, Amstleven, Hollandse
Sociteit and Nedlloyd to name but a few, have a history of 200
years. Because of its size and history Delta Lloyd has built an
outstanding knowledge and experience as a provider of employee
benefits and is able to provide creative tailor-made plans and
professional advice.
In 1974 Delta Lloyd became part of the international insurance
group Commercial Union Assurance, whose stocks are traded on
the London and Paris stock exchanges. The insurance group
merged with General Accident and later on with Norwich Union to
become CGNU, followed by the new name AVIVA.
Delta Lloyd, a reliable
organisation
Delta Lloyd is a modern and solid
assurance company with an eye to your needs. This all-finance
institution with 6.500 employees, has divisions in the
Netherlands, Belgium and Luxembourg (Benelux) and Germany. In
the Netherlands the Delta Lloyd group has been enlarged with
Delta Lloyd Care for medical insurances and Ohra direct writers
since October 1, 1999. By the end of 2002 a joint venture was
set up between Delta Lloyd and ABN-AMRO Insurances to sell
insurance products through ABN Amro's retail banking branches
in the Netherlands.
With Delta Lloyd you can arrange any insurance package for
almost any risk. From liability to transport, from fire and
consequential loss to health insurance and disability. What
applies for these insurances also applies to the pension
assurances of Delta Lloyd; they are all flexible enough to fit
any situation. 60% of the turnover of the Delta Lloyd group is
derived from life insurance, asset management and bank
activities, 15% from care insurance and 25% from non-life
insurance. Total 2006 turnover for the group has been 8.2
billion with a balance sheet total of 400 billion. Net profit
over 2006 has been 711 million. Delta Lloyd occupies a
prominent place in the pension market. More than 2000 employers
have placed their pension provisions of about 260.000 people
with Delta Lloyd.
AVIVA
Delta Lloyd is part of the
world-wide operating insurance group AVIVA, a top-5 insurance
company in Europe based in London and operating in more than 80
countries.
International pension network
Delta Lloyd
has been the exclusive Dutch partner of the Insurope network
and member of the Insurope Executive Committee since 1972. Part
of AVIVA, Delta Lloyd knows what is going on in the
international world of insurance. For multinational pooling
arrangements Delta Lloyd works closely together with our world
wide Insurope partners. This experience with multinational
pooling and the services of Delta Lloyd's international benefit
specialists have benefited hundreds of multinational clients
and their brokers and consultants. In principle, all group-life
and group-medical products can be pooled with the Insurope
network.
Delta Lloyd Employee Benefits
Delta
Lloyd's Employee Benefits package meets a growing demand for
individual provisions, but with the advantages of a group
arrangement. It is a package of benefits to the employee that
will also benefit you as an employer: coherent insurable terms
of employment, simple administration and clear communication.
The Employee Benefits package could consist, for example, of
ANW-gap insurance (additional survivors' benefits), group
accident insurance, ARBO Services (Working Conditions and
Health Act service), golden handshake arrangements or a
Personal Benefits Statement. With a Personal Benefits Statement
all benefits are stated and clearly explained to the individual
employee.
Pensions: usually tailor-made
In the
Dutch market Delta Lloyd is known by brokers, consultants and
clients for its wide range of flexible products. As a prominent
and leading player in the group-life market Delta Lloyd offers
a variety of encompassing Defined Benefit and Defined
Contribution products. Delta Lloyd is specialised in pension
plans for employees in enterprises and institutions; small and
large enterprises with national and international operations.
Pension constructions have to meet the specific requirements
and wishes of companies. Delta Lloyd Group Life can take care
of that. We have a lot of expertise for finding an answer to
any question. Made to measure, just a matter of consultation
and professional advice.
Delta Lloyd Group Life
Delta Lloyd Group
Life executes administration and management of pension plans
with care and expertise. As part of Delta Lloyd NV, Delta Lloyd
Group Life specialises in pension plans for employees working
for companies and institutions, large and small, operating
nationally or internationally, profit or non-profit.
As Delta Lloyd has a prominent position in the market, the
client will benefit greatly due to:
- a flexible and easy risk acceptance
policy;
- low group tariffs and good investment results;
- support in executing the pension plan;
- great expertise offered by our specialised
staff;
- the possibility of extensive presentation and information
to employees;
- full information about the latest developments in pensions
can be provided quickly;
- a dynamic and reliable organisation.
Banking services
Apart from insurance activities, Delta Lloyd also develops
banking activities since 1992 so as to be able to offer their
clients a total package of financial services. The banking
division includes several banks in the Benelux and in Germany.
Institutional investor
With a capital in
excess of 61 bln (= Assets under Management), Delta Lloyd is a
meaningful party in the investment market. Delta Lloyd has 11
investment funds that are listed at the stock market.
Why choose Delta Lloyd?
Companies
trusting Delta Lloyd to execute their pension plans will be
informed about the latest developments in the field of
pensions. We organise major seminars twice a year, in which the
latest developments concerning pensions as well as fiscal
aspects are discussed. In addition, we send our customers our
free periodical 'Tendensen' and specific newsletters to inform
them about the latest trends and developments in the field of
pensions.
Product range:
Due to our knowledge and long experience we have developed a
broad and exceptional product range thanks to which we rank
second in the Dutch insurance industry.
Innovation:
Delta Lloyd is one of the two most innovative insurance
companies in the Netherlands. Delta Lloyd is one of the first
assurance companies to introduce a pension assurance to replace
(non-insured) early retirement schemes. It plays a leading role
by developing extremely flexible investment insurances for
private individuals as well as for companies. Delta Lloyd is
also a front-runner in offering total solutions for insurable
fringe benefits and controlling absence due to illness.
Service:
Delta Lloyd has a good reputation in rendering service. Service
is not just about a flawless and speedy administration, but
also about a quick response to the customer. Delta Lloyd is an
obvious partner for enterprises that administer their own plans
and provisions. For large companies with a self-administered
pension fund or an industry wide pension fund, Delta Lloyd can
provide risk- reinsurance and asset management, if desired.
When enterprises use Delta Lloyd asset management services they
can benefit from Delta Lloyd's know-how in respect of
investments and from the position of Delta Lloyd as an
institutional investor.
Investment performance:
Delta Lloyd has great experience in managing capital
investments, which can be found in our extensive product range
(for example the pension savings module). The character of
pension assurances is that it has a long-term perspective, a
quality befitting our investment performance.
Expertise:
Delta Lloyd is a major insurer and has therefore gained great
expertise in many areas enabling it to accommodate the wishes
of its customers.
General
The system of social security legislation in the Netherlands is
based on three pillars:
1. First pillar: a basic provision for all Dutch
citizens (General Old Age Pension Act (AOW))
2. Second pillar: pension scheme via the employer. The
second pillar is covered by:
2.1 Compulsory industry-wide pension funds (68
funds � 5,4500,000 employees)
2.2 Company pension fund (800 funds � 802,000
employee
2.3 Remainder: mainly private pension funds;
2.1 and 2.2 together cover about 80% of the market.
The assets in pension funds amount to approximately � 400 to
500 billion. Including other arrangements approximately � 600
billion. An important fact is that the Compulsory Industry-wide
Pension Fund Act provides that such companies have to place
their pension assurances with such pension fund. Competition is
not possible.
Hence, insurance companies carry out about 20% of the group
pension plans as well as the major part of the personal pension
provisions.
3. Third pillar: supplementary personal insurance
arrangements (life annuity, pension etc.).
This tree-pillar system covers some four needs:
1. Old age needs
2. Death needs (= survivors provisions)
3. Disability needs
4. Unemployment needs
Herebelow, we will concentrate on the following issues: old
age, death and disability within the first two pillars.
1. Old Age
1.1 First pillar:
General Old Age Pension Act (AOW)
The AOW is a basic provision for all inhabitants (approximately
� 12,000 per year for a couple over 65) providing the necessary
benefit for the cost of living, when income is no longer
generated by labour. Anybody having accrued enough AOW does not
have to appeal to social security, because the AOW guarantees a
benefit at a minimum level. The benefit may be supplemented by
a pension provision generated through an employer-employee
relationship.
The AOW has existed since 1957 and it is called a national
insurance because any person staying in the Netherlands is an
insured in this respect, provided he/she pays a compulsory
premium rate over the wages.
The AOW is funded by means of a pay-as-you-go-system: all
insureds under 65 pay a premium for the cost of the current AOW
benefits for people over 65. So, people under 65 do not save
for their own old age, they pay for people who have already
reached the age of 65.
The AOW is an accrual system: 2% is accrued per annum. In this
way one may accrue a full pension in 50 years (from 15 to 65).
Anybody not having met 50 years � for instance because of
living abroad � is cut back by 2% per annum. For that matter,
one may take out an insurance voluntarily for the years abroad.
Old age pension benefits are based on the net minimum wages. A
single person receives 70% of the net minimum wages per month.
For couples, this is 2 x 50% = 100% of the net minimum wages a
month. For spouses/partners under 65, an eligible old age
pensioner may be entitled to a temporary allowance, but the
partner's income affects the level of the benefit. Eligible
persons for the AOW who will be 65 after 2015 and who have a
younger partner, will no longer be entitled to an AOW extra
allowance.
Second pillar:
Retirement pension for employed persons
Retirement pension provides a benefit for employees and former
employees at a certain (old) age. New legislation introduced in
the Netherlands in 1999 does no longer mention a minimum age;
employers and employees may together decide on a target
retirement date. Such date should be mentioned in a pension
letter or pension plan.
In the period between 1 September 1995 and the introduction of
this new pension legislation on 1 July 1999, a retirement age
of 55 was accepted. The final age is 70. The Dutch Civil Code
provides that no distinction may be made between men and women
when it concerns terms of employment and the termination of a
labour contract.
The Wages and Salaries Tax Act provides that rights on account
of pension plans are no income component, the pension benefits
are. Amounts reduced from the employee's income as a
contribution to the pension plan are no salary, later pension
benefits generated by the employee's contribution are subject
to taxation on the other hand.
Bridging pension
Bridging pension is a scheme to supplement retirement pension
in connection with the lack of AOW benefits in the period
before age 65 and the difference in premiums due for national
insurance AOW before and after age 65. Bridging pension starts
at the same time as the retirement pension and ends not later
than age 65.
Pre-Pension plan
Pre-pension takes effect before the retirement date agreed upon
in the pension plan. Pre-pension should end before the age of
65. Pre-pension may accrue in at least 10 years immediately
preceding the pre-retirement date. The benefit shall not exceed
85% of last earnings. Account must be taken of earlier
retirement, bridging pension and early retirement benefits.
2. Death and survivors benefits
2.1 First pillar:
General Survivors Act (ANW)
Like the AOW, the ANW is a national insurance. The act provides
a right to survivors' benefit for men and women whose spouse or
partner has died. It provides a right to a benefit for children
as well. The ANW is funded by premiums which is paid by all
insureds, irrespective of age.
Certain conditions must be met. The amount of the benefit is
subject to the survivor's income. The ANW is a risk insurance,
it does not accrue like the AOW. The amount of the benefit may
be affected by similar benefits received from countries other
than the Netherlands.
Who has a right to survivors' benefit?
- Survivors with unmarried children under 18. If a
woman is pregnant on the day of her partner's death, she is
entitled to an ANW benefit as well
- Disabled survivors (at least 45% and during at least
3 months)
- Survivors born before 01-01-1950.
The survivors' benefit ends when:
- a survivor turns 65
- the survivor gets married or starts a shared
household
- the (youngest) child turns 18 or is belonging to
another household
- the survivor is no longer disabled
- the survivors� income reaches the level of � 2001,87
per year.
Semi-orphans' benefit
In addition to survivors' benefit, the ANW may also grant a
right to semi-orphans' benefit. A right to this benefit exists
when a semi-orphans' parent or carer takes the child in his
household. A semi-orphan is a child under 18 with only one
parent, the other having died.
Orphans' benefit
The ANW grants orphans' benefits as well. This right exists for
under-16s whose both parents have died. The right to orphans'
benefit ends when the child is adopted, acknowledged or
legitimised.
2.2 Second pillar:
Survivors' pension within the relation employer -
employee
Survivors' pension provides for the partner of the (former)
employee after the latter's death. Although a retirement
pension (including bridging pension) and a disability pension
also provides for a partner (and children), the partner (and
the child) has no independent right to such retirement or
disability pension. In the event of divorce, only the (former)
employee has a right to a full retirement or disability
pension. A (former) partner may have a right to a certain part
of the former partner's pension right.
Survivors' bridging pension
This is a scheme to supplement survivors' or orphans' pension
for the lack of an ANW benefit and the difference in premiums
due for national insurances for pensions before and after age
65.
ANW-Gap assurance
The General Widow s' and Orphan s' Act (AWW) was replaced by
the ANW in 1996, which resulted in a reduced benefit. The ANW
gap is the amount which lacks because the conditions of an ANW
benefit are not met. The lack of pension up to the moment the
surviving partner is 65 is covered by an ANW benefit. Such an
insurance is generally offered by employers as a group
contract, but effected individually.
3. Disability
3.1 Fist pillar:
WAO � Invalidity Insurance Act
The WAO is to be categorised as �Social security provision�
and therefore is part of the first pillar. The WAO provides
insurance for employees who have been disabled for a period in
excess of one year. The WAO is for employees under 65. The
premium for the WAO is subject to a disability risk in an
enterprise or industry. Premium is paid by the employer.
Conditions
A right to a WAO benefit exists when en employee is disabled
for at least 15%, and the disability has lasted for 52 weeks or
more. The employer shall continue paying wages during this 52
week period.
Amount of the WAO benefit
The Dutch Government has tried to reduce the number of people
receiving a WAO benefit by introducing the so called WAO Gap in
1993. Virtually all employees receive 100% of their wages in
the first year of disability. After this first year, the
employee is transferred to the scope of the WAO. The amount of
the benefit is now subject to age and former salry.
The WAO benefit consists of a loss of income benefit based on
the daily wages (the income the employee could have earned per
day in the year preceding his disability) up to a certain
maximum, and a follow-up benefit. The loss of income benefit is
70% of the last earnings up to a certain maximum. The duration
period of the loss-of-income-benefit depends on the employee's
age but is limited to six years. After the loss of income
benefit period, the employee will receive up to 70% of the
minimum wages, increased by a follow-up benefit. The relapse
for the employee from 70% of his earnings to the follow-up
benefit is called the WAO Gap. The follow-up benefit is paid
until age 65.
3.2 Second pillar:
Disability pension for employees
Disability pension is meant for employees and former employees
in the event of disability. It may never exceed socially
reasonable amounts. The level is determined by the degree of
disability. In practice, there is a relation with the degree of
disability for the WAO. The pension is for people mainly who
earn in excess of the maximum wages for employee insurances.
The right to a WAO benefit shall be converted into a disability
pension, so that it is given the element of an additional WAO
benefit. Some pension plans provide for a full or partial
supplement of the WAO Gap.
Types of pension plans for employees
Legislation since 1999 makes is possible to distinguish between
three types of pension plans: final pay system, average pay
system and defined contribution system. Basis is pension
accrual in 35 years. 70% of the last earnings including AOW is
generally considered an adequate pension benefit.
Pension commitments may be distinguished into :
- Salary / years of service scheme
- Defined contribution scheme
- Fixed amounts scheme
- Combination
Salary / years of service scheme final pay and
average pay
Final pay system
The amount of the pension benefit is related to the years of
service. Service means: the period from the commencement of the
employment until the retirement date. The amount of the final
pension is a percentage of the last pensionable
salary (this used to be 1.75% per service year for 40 years,
hence 70%, but nowadays it is legally possible to accrue in 35
years, hence 2% p.a.).
As a result, increases in pensionable salary have their effect
both upon past and future service years. For reasons of
budgeting, the average pensionable salary over a period from 5
to 10 years prior to the retirement date usually defines the
pension.
Advantage
The best possible pension accrual; when salaries continue to
increase, the pension is based on the last earnings.
Disadvantages
- In the event of a salary reduction, the pension is
adjusted to the lower pensionable salary. Such decrease often
refers to future years only, past years are guaranteed.
- When pensionable salaries change at later age,
pension costs may become uncontrollable
- When employees leave the service, time proportional
pension rights must be financed by employer; this
concerns
the total pension rights on the basis of the last earnings,
less the pension rights relating to the period from
resignation to retirement.
Average pay system
The level of the pension right is related to the pensionable
salary and the length of the service. A certain percentage of
the pensionable salary accrues annually to calculate pensions.
As a result, increases in pensionable salary have their effect
only upon future years of service. As there is no past service,
old pension rights remain unchanged, except a possible
adjustment on account of a general wage or price index. The
maximum accrual percentage for an average pay system can
therefore be slightly higher than for the final pay system,
namely 2.25% p.a.
Average pay systems are generally less favourable for employees
with sharply rising careers.
Advantages
- The cost of average pay systems can be well
controlled as major salary rises affect future years only.
- Salary reductions later in careers have a smaller
impact upon the eventual pension.
- When the employee leaves the service time
proportional pension rights do not have to be funded.
Disadvantages
No full pension accrual, especially when salaries rise at later
age. This may be offset somewhat by indexation of pension
rights.
Defined contribution system
Starting point for the determination of the pension rights in
this system is the available financial means. As special
attention is paid to the cost of the plan, the employer can
easily manage and budget expenditure.
The premium that has to be reserved for the pension accrual by
the employer is age-related to the employee. If the premium is
derived from the salary or pensionable salary, rising wages
will result in higher premiums. At the retirement date, the
accrued capital has to be used � by fiscal law � to assure a
life-time old age pension.
Advantages
- A defined contribution system is very well
controllable by the employer.
- When the pensionable salary falls, post service
pension rights are not affected.
- 70% of final pay is possible aim in a defined
contribution system.
- employee is beneficent of the return on investments.
Disadvantages
- Full pension accrual may not take place for older
employees with late careers
- In the event of marriage, cohabitation or addition
to the family, survivor benefits and/ or (semi-)orphans�
benefits may have to be funded from the same premium.
- The eventual pension is not exactly predictable, the
available pension is known at the retirement date.
- The return on investments of the annual premium
deposit is for risk of the employee.
Fixed amount system
This is a scheme in which a fixed amount is allotted on the
basis of a certain period of membership, subject to the salary
level.
Advantages
- Plain and simple.
- Salary rises do not affect the pension amounts. The
employer knows exactly what the scheme costs.
- In the event of discharge: no time proportional
pension rights funded.
Disadvantages
- Fixed amounts decrease in value in the course of
time.
- Salary increases do not affect the amount of the
pension (disadvantage for employee).
- For employees joining the scheme at different ages,
the scheme cannot possibly be adequate to the same extent.
- Benefits acceptable to young employees may be
inadequate for older employees.
- Benefits acceptable for older employees may lead to
high pension rights for younger employees. The pension
commitment may become in excess of taxation rules.
Flexible elements
a. Voluntary pension contributions
In the past, compulsory contributions only could be taken from
the gross salary. Within the framework of individual and
flexible pensions, nowadays voluntary contributions may be
deducted as well.
b. Pension premiums via employee savings
schemes
Amounts saved in employee savings schemes may be used to pay
pension premium in the blocking period.
c. Conversion of retirement and survivors'
pension
With increasingly more two-income households, it is logical
that some people want their survivors' pension converted into
extra retirement pension. After all, the partner has an own
pension plan, hence own retirement pension. Survivors' pension
may not exceed 70% of the pensionable salary and the maximum
survivors' pension to be converted is 50% of the pensionable
salary.
d. Purchase of service years
Service years my be purchased with former employers. This must
concern service years before 8 July 1994.
e. Part-time pension
Employees may retire part-time. This may result in a partial
pension benefit, while the service is continued partially and
pension still accrues. When a job is performed part-time in the
last ten years before the retirement date, pension accrual may
still take place, if the part-time function is at least 50% of
the full-time job.
f. Demotion
Employees may be demoted towards a job with lower
qualifications and lower salary. If such demotion is made in
the ten years preceding retirement, salary received in these
ten years may be left out for the calculation of pensions.
g. Fluctuating pension (100:75)
As indicated above, pension benefits may vary, the lower
benefit not being less than 75% of the higher benefit, and the
extent of the variation being determined at the inception date
of the pension. When the 100:75 range is applied, indexation
and bridging pension are not taken into account. When the
fluctuation leads to a temporarily higher pension on top of the
100% norm, this is acceptable.
Market
The Netherlands are characteristically a broker country. The
major part of the individual and private pension schemes (from
small and medium sized businesses to large-scale companies) is
effected via various types of brokers. Fee consultants, like
Mercer, Hewitt, Wyatt etc mainly serve large-scale companies
and company pension funds.
Large companies cover about all products demanded by the
market, with such supplementary products as income insurance,
medical expenses and other general insurance products.
About 40 companies are active in the (semi) group pension
market in the Netherlands. The largest companies include:
|
|
Name
|
Market share (%)
|
General description
|
|
1
|
Nationale Nederlanden
|
29
|
Part of bancassurer ING. Typical market leader.
Listed.
Member of international network: MIA
|
|
2
|
Aegon
|
23
|
Creative from a commercial point of view, large
international expansion. Listed.
Member of international networks: GAIN, ALLNET
|
|
3
|
Achmea
|
10
|
Characteristic direct writer.
Member of international network: EUREKO
|
|
4
|
Delta Lloyd
|
9
|
Part of AVIVA with own divisions in Belgium and
Germany. Fast growth through acquisitions in
the past few years. Typical intermediary
insurer.
Member of international network: INSUROPE
|
|
5
|
Fortis/Amev
|
7
|
Part of bancassurer Fortis. Gaining market
share. Member of international networks:
IGP/John Hancock, INSUROPE and ALLNET
|
|
6
|
Zwitserleven
|
6
|
Division of Swiss Life.
Limited range of products, mainly Life and
pension.
Member of international network: Swiss Life
|
|
7
|
Reaal
|
5
|
Part of bancassurer SNS. Limited
competitor.
No member of international network.
|
It is common practice in the Netherlands to effect contracts
for five-year terms. This is one of the reasons why customers
do not often change insurer, unless in case of problems or when
international benefits can be gained. Swapping one insurers for
another may cost much.
Strength/weakness analysis
Nationale Nederlanden, Aegon, Delta Lloyd and Amev are
comparable from a product and rating points of view. When it
concerns separate accounts for contracts > � 500,000 these
are often spread between these insurers.
Strong point for Nationale Nederlanden en Fortis/Amev is their
banking power. Companies often have a bank account with them
for all their loans and credits. Such bank is used to gain
insurance business as well.
Compared to the insurers mentioned first, Achmea and
Zwitserleven score less when it concerns administrative
performance, but they have well-known brand names.
Delta Lloyd is distinguished by reliability, solvency but also
by a flexible attitude with a specialised business unit for the
fee consultant and international business. Delta Lloyd also has
a wide range of well performing (listed) investment funds and a
full range of employee benefits products.