Insurope - Network Partner: Company Profile

our Network Partner in Greece

Universal Life (Hellas) SA

Universal Life (Hellas) S.A. has been operating in Greece since 1990 as an affiliated part of Universal Life Group which was established in Cyprus in 1970 and it is one of the leading carriers in the area.

The Greek company, Universal Life (Hellas), expanded its operations significantly in 1996 with the acquisition of CIGNA (Hellas) S.A. which was mainly oriented in employee benefits in the Greek market.

Universal Life (Hellas) operates all kinds of employee benefits insurance schemes, such as Term Life, Disabilities, Personal Accident, Loss of Income, Health and Pensions.

The wide range of individual and employee benefit products enables Universal Life (Hellas) to provide to any individual client or company a tailor made insurance product according to their needs.

Our business objectives are fulfilled by offering quality products at competitive prices and by providing sound advice and efficient claims handling.

Our competitive advantage is the friendly relationship with our clients. This has been achieved by following a customer needs based strategy.

Furthermore, we provide our customers with an excellent service in claims handling by offering them the following services free of charge:

Medical Call Center (a 24 hour health line with specialists doctors who provide medical advice and information on hospitals and medical centers in service.
Inhospital Medical Card (provides access to associated hospitals where the patient is only liable to paying his percentage contribution according to the specific terms of his insurance policy).

local language

Η Universal Life δραστηριοποιείται στην Ελλάδα από το 1990 σαν θυγατρική εταιρεία του Ομίλου της Universal Life, η οποία ιδρύθηκε στην Κύπρο το 1970 και είναι μια από τις πρωτοπόρες ασφαλιστικές εταιρείες στόν χώρο της.

Η Universal Life (Hellas) που εδρεύει στην Ελλάδα, επέκτεινε σημαντικά τις εργασίες της το 1996 μετά την απόκτηση της CIGNA (Hellas) S.A., η οποία είχε σαν κύριο στόχο να ικανοποιήσει τα Ασφαλιστικά Προγράμματα Εταιρειών της Ελληνικής Αγοράς.

Η Universal Life (Hellas) προσφέρει όλα τα είδη ασφαλιστικών προγραμμάτων που αφορούν Ζωή, Ανικανότητες, Προσωπικό Ατύχημα, Απώλεια Εισοδήματος, Υγεία και Συνταξιοδοτικά Προγράμματα.

Η μεγάλη ποικιλία των ατομικών και ομαδικών ασφαλιστικών σχεδίων δίνει την δυνατότητα στην Universal Life (Hellas) να παρέχει σε κάθε πελάτη ένα ασφαλιστικό πρόγραμμα κομμένο και ραμμένο στα μέτρα του, σύμφωνα με τις δικές του ασφαλιστικές ανάγκες.

Οι επιχειρηματικοί μας στόχοι υλοποιούνται, με την προσφορά ποιοτικών ασφαλιστικών προγραμμάτων, σε ανταγωνιστικές τιμές, με την παροχή σωστών ασφαλιστικών συμβουλών προς τους πελάτες μας καθώς επίσης και με την αποδοτική διαχείρηση των απαιτήσεών τους.

Το ανταγωνιστικό μας πλεονέκτημα είναι η φιλική προσέγγιση των πελατών μας. Αυτό επιτυγχάνεται ακολουθώντας μια στρατηγική βασισμένη στις ανάγκες του πελάτη.

Eπιπλέον προσφέρουμε στους πελάτες μας άριστες υπηρεσίες όσον αφορά στη διαχείρηση των αποζημιώσεων, με το να τους παρέχουμε τις παρακάτω Υπηρεσίες δωρεάν:

• Ιατρικό Τηλεφωνικό Κέντρο (24ωρη γραμμή Υγείας, με εξειδικευμένους γιατρούς που παρέχουν ιατρικές συμβουλές και πληφοφορίες για νοσοκομεία και ιατρικά κέντρα)

• Κάρτα Νοσοκομειακής Περίθαλψης (δίνει τη δυνατότητα πρόσβασης σε συμβεμβλημένα νοσοκομεία, όπου η Universal Life (Hellas) πληρώνει απ’ ευθείας και ο πελάτης υποχρεούται να πληρώσει μόνο την συμμετοχή του, εφόσον του αναλογεί, σύμφωνα με τους όρους του ασφαλιστηρίου συμβολαίου του)

typical benefit plan

A. Group Insurance/Pension Plan 1. Defined Benefit Scheme (20 employees):
Eligibility:	Death Benefits: Employees under age 65 (male and female participants) who are actively working at the company, hired for an unlimited period, have six months of service and are at least age 25. Retirement Benefits: Employees age 65, male or female, who are actively working for the company, hired for an unlimited period and are at least age 25. Employees age 25 or over become eligible immediately; i.e., no waiting period.
Pensionable Salary:	13.89 times monthly salary.
Pensionable Service:	Years and months of service from date of entry until retirement age.
Retirement Benefit:	(240% S1 + 840% S2) x n/40 Where: S1 equals pensionable salary limited to legal pension ceiling or ceiling fixed by employer, S2 equals part of the pensionable salary exceeding S1, n equals years and months of pensionable service
Early Retirement Benefit:	Accrued benefits actuarially reduced.
Pre-Retirement Death Benefit:	Married Participants: Three times annual salary (including profit sharing). Others: Lump-sum equal to one or two time annual salary (including profit sharing).
Orphans Pension:	A lump-sum for each child equal to: 50% S/(1+c), c = profit sharing coefficient
Vesting:	Employee's Contract: Immediate Employer's Contract: Immediate
Employee Contribution:	Life: None Retirement: 5% of that part of the annual salary exceeding the ceiling. The balance is paid by the employer.
2. Defined Contribution Scheme (20 employees):
Eligibility:	All employees from the age of 22 on and with one year of service. (The one-year of service is not applicable for employees older than age 25.)
Retirement Age:	65 for males and females.
Pensionable Salary:	13.85 times gross monthly salary.
Pensionable Service:	Years and months of service.
Employers contribution:	Age of participant on January 1 Younger than 30 years old Between 30 and 45 years old Between 45 and 55 years old Older than 55 years old	Premiums 1% S1 + 4% S2 2% S1 + 8% S2 3% S1 + 12% S2 4% S1 + 16% S2
	in which: S1 = the annual salary, limited to the ceiling that is applied for the calculation of the statutory retirement pension or limited to a contractual ceiling fixed by the employer. S2 = the part of the annual salary in excess of the ceiling. Employees contribution: 1 % S1 + 4 % S2 Payments are made in twelve installments at the end of each month. Taxes on payments are paid by the employer.
B. Group Disability Insurance
Disability Benefit:	Eligibility: All employees who have completed their probation period. After a waiting period of 30 days, a benefit equal to 70% of pensionable salary inclusive of Social Security reimbursements in the event of non-occupational accident or illness (depending on the industry of employment the percentage can vary between 70% and 75%).
Waiver of Premium:	Included after a waiting period of 30 days in the event of illness or accident of any nature.
Employer Contribution:	100%
C. Group Health Insurance 1. Unlimited medical plan (focus on new business)
Eligibility:	All employees hired for an unlimited period, with six months of service who have submitted a signed participation form and are not participating in another plan.
Hospitalization:	Unlimited reimbursement.
Serious Diseases:	Unlimited reimbursement.
Deductible:	€74.37 per insurance year and per insured.
Employer Contribution:	100% for the employees.
Employee Contribution:	100% for dependent cover.
2. Medical plan with limitations (existing contracts)
Eligibility:	All employees hired for an unlimited period with six months of service who have submitted a signed participation form and are not participating in another plan.
Hospitalization:	Unlimited amount or unlimited amount limited to twice the Social Security reimbursement.
Serious Diseases:	Reimbursement limited to €2,478.94
Deductible:	€74.37 per insurance year and per insured.
Employer Contribution:	100% for employees.
Employee Contribution:	100% for dependent cover.

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